It is important to remember that the production time for your project largely depends on you. After your online proof has been posted, you will receive an e-mail. We NEVER proceed to the next phase of production until we hear back from you.

After reviewing your proof, you will either choose to accept it or request further revisions. During the time it takes you to respond to each proof the JMS production clock is paused. If it takes you 5 days to respond to your proof, you can add 5 days to your total project duration.

Projects overlapping Major US holidays may incur slight delays so our team may celebrate these events with their families.

Martin Luther King Jr. Day

President's Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Thanksgiving Break

Christmas/New Year Holiday break

We work diligently to ensure that production difficulties do not delay delivery schedules. In no case shall we be liable for any consequential or damages resulting from shipment or delivery delay. You agree not to hold our company liable for project or delivery delays caused by inclement weather, shipping company delays, or other circumstances beyond our company's direct control. Our shipment and delivery dates are calculated based upon estimates provided by our suppliers. We will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the project process. In case of delay caused by technical difficulty, rush charges/fees (paid in addition to basic project pricing expressly for expedited service) will be refunded or waived where applicable.